Teach Students the Value of a Visual Presentation
Monday, 02 September 2019 18:30Dr. Fred Mayo discusses key aspects of presenting research findings via a visual medium.
By Dr. Fred Mayo, CHE, CHT
Encouraging Research Among Students
Saturday, 03 August 2019 05:15What is research and how to help students look forward to the analytical assignments.
By Dr. Fred Mayo, CHE, CHT
Curiosity Leads to Success In and Out of the Classroom
Friday, 31 May 2019 19:08Dr. Fred Mayo discusses encouraging curiosity and building a classroom culture that fosters discovery.
By Dr. Fred Mayo, CHE, CHT
Resolving Customer Service Problems
Tuesday, 30 April 2019 05:23Dr. Fred Mayo illustrates the importance of attitude and behavior when resolving customer service issues. Did the server thank the complainer?
By Dr. Fred Mayo, CHE, CHT
Customer Service is an Attitude
Friday, 29 March 2019 21:33Strategies for encouraging positive attitude include illustrating case studies, demonstrating a positive attitude yourself and sharing quotes about the value of a good outlook.
By Dr. Fred Mayo, CHE, CHT