Alain Roby of Hyatt Hotels and Resorts loves sharing his passion—and whimsy—for fine desserts

World-renowned pastry chef Alain Roby has published his first cookbook, Alain Roby’s American Classics: Casual and Elegant Desserts.

By Dr. Fred Mayo, CHE, CHT

Encourage students to use each other’s names and pronounce them correctly, and you will honor students and foster a community of learners.

Last month, we discussed getting students involved; this month, we will focus on building community in the classroom. Since the learning process is facilitated by an environment where students feel safe and honored as learners, creating a community is an important task for teachers.

By Audrey Heckwolf

Why is what consumers experience much closer to ordinary than extraordinary? Are we to blame as educators?

For the past 10 years I have made my living as a chef. As a chef, I need to advocate for the importance to possess the ability to provide excellent service more than expected. Too many chefs fail to understand that service is certainly as important—maybe even more important—than delicious food.

By Christopher Koetke, CEC, CCE

Deadline to submit efforts in sustainable/green practices that have affected the curriculum is April 1, postmarked.

As we begin 2010 and a traditional time of renewal, CAFÉ and Kendall College are looking forward to presenting the second-annual CAFÉ/Kendall Green Award. One deserving culinary program will receive recognition for its sustainability efforts plus $1,000—proving that sustainability pays!

By Victor J. McNulty

To the ACCSC’s Instructor of the Year, a bad student is any good teacher’s job. The trick is to inspire the uninspired.

Gordon Ramsay aside, the days of screaming chefs ruling with an iron fist over the kitchen kingdom has pretty much ended, in the U.S., anyway. We now live in a litigious/PC society where such behavior can get you into hot water, pun intended. If the chef should raise his or her voice, throw an item or mention an employee’s questionable upbringing, the ensuing results would not be worth the momentary satisfaction.

Most people are not motivated negatively, or at least not motivated to please their aggressor. They may even be driven to quit, steal, complain to a superior, vandalize, contact agencies like the Department of Labor and the Better Business Bureau, fist-fight or the crème de la crème (pun fully intended) of contacting the dreaded harassment lawyer. I’ve seen all the above.