Guest Speaker: Above-the-Fold Restaurant Marketing
Physical structure and location are no longer as important as the ability to promote a good food product through both traditional and innovative means. Beyond pop-up restaurants, touch-screen ordering and food trucks, what’s next on the horizon?
By Douglas D. Stuchel, MAT, CHE
The restaurant business has traditionally relied on word-of-mouth advertising as a method of marketing and driving repeat business. Usually, this exchange has resulted directly from conversations between friends/acquaintances who have recently dined at a particular facility.
We are, however, rapidly becoming a society that uses such mobile applications as Urbanspoon, Foodspotting and OpenTable to guide us to restaurants based on the opinions and recommendations of people we do not know and, most likely, will never meet.
It used to be said that if you had a bad meal at a restaurant you would tell approximately 10 friends about the experience. Today, a bad online review can reach hundreds of potential customers in real time, influencing their dining decision and immediately impacting a restaurant’s bottom line.
Here are five trends and 10 accompanying flavor combinations (farro, blackberry and clove, anyone?) predicted to catalyze menu innovation this year.
This year, mixers will matter and whiskeys will wow. Also, hard ciders go up a notch, and expect the Americanized version of the German Biergarten to blossom.
According to Mintel research, turkey products report stronger growth than chicken, partly due to increasing interest in heritage breeds.
Ris Lacoste, owner of RIS in Washington, D.C., got her big break while typing recipes at La Varenne Écôle de Cuisine in France. Today a chef celeb and successful restaurateur, she has a particular message for women in culinary: You can handle the job. Lacoste should know.
Like it or not, for a growing number of our students, Facebook is the preferred means of communicating—with everyone. To help them use their Facebook sites effectively, we need to remind them of at least three important guidelines: audience, permanence and development.
Chef Weiner argues there’s only one right answer.
Share your best ideas for innovation in teaching sustainability by April 1, 2013.
Volume VII in the World Culinary Arts Series at ciaprochef.com, focusing on the cuisines of Jamaica, Puerto Rico, Trinidad and Tobago.