The purpose of one’s resume is not to get a job, but to get the first interview. Interviewing skills are very important, no matter the skill level or career level of the individual. Communication and chemistry are very rarely overlooked just because a candidate’s skill level is high. In hospitality we do not work alone. We work as part of a team, and therefore companies rarely ignore a potentially disastrous culture fit because someone’s skills are superior.
Even though text-messages, email and casual attire sends the message that the world is a totally casual place, many “old school” business communication standards still thrive. Using these methods effectively will establish you as a proper professional. Crafting persuasive cover letters and courteous thank you notes will help set you apart as the right candidate for the job.