Mayo's Clinics

Mar 25, 2017, 18:41

Mayo’s Clinic: The E-mail Pledge—a Communication Suggestion

fredmayoWe need to remind our students that communication is an art that recognizes the dignity and importance of the receiver. In fact, have them consider taking the E-Mail Pledge.

By Dr. Fred Mayo, CHE, CHT


Last month, we talked about social-media etiquette for students and listed the five recommendations of accuracy, brevity, consistency, directness and expansion. This month, during the holiday season, we will review some common e-mail practices and suggest some guidelines for students to adopt because they are important in personal, and especially in professional, circles.

First Principle for E-mail Etiquette
There are a few commonly accepted principles for using e-mail that most professionals practice; students who Twitter, Facebook and instant message may not be aware of them. The first principle involves recognizing and honoring the audience of e-mail messages. Sometimes that audience is clear in the “to” box, but students should be warned that e-mail messages are often forwarded to other people and, therefore, need to be written carefully with a sense that others might read them and they might be kept and used for a range of different purposes in the future.

Mayo’s Clinic: Social-Media Etiquette for Our Students

fredmayoGood practices of social-media conversation honor five key principles just as they do within teams and in kitchens.

By Dr. Fred Mayo, CHE, CHT


Last month, we talked about using social media in our classrooms; this month, we will start a conversation on social-media etiquette for students, something that many of us are concerned about, but not sure how to tackle.

Although some of us have talked to our students about being careful what they post on Facebook because it can make a difference to employers and potential internship and externship sites, some of our students have not heeded that advice. It might help to share with them the 2009 study conducted by Harris Interactive for, which found that 45% of employers used Google and other social networks to check on the backgrounds of potential hires. And that number is increasing. While we should keep delivering that message, there are many other aspects to social-media etiquette and to communicating clearly and carefully. Given the importance of learning how to use social media thoughtfully, here are a few pointers to share with students.

Mayo’s Clinic: Using Social Media in Our Classrooms

fredmayoTwo effective strategies to consider are blogging and discovering, or instant research.

By Dr. Fred Mayo, CHE, CHT


Last month, we talked about expanding our connections to colleagues, industry partners and other professionals. This month, we will start the first of three columns on ways that students connect using social media, beginning with using social media in our classrooms.

Social Media
There are lots of ways to look at social media and a myriad of definitions available. After all, our students use a range of software programs to communicate, contact and contribute to discussions. They use Google, Google Alerts and YouTube for research purposes; they have RSS feeds and Mashups; they also thrive on a lot of time with Facebook, YouTube, Pinterest, Tumblr and Foursquare, among many others.

Mayo’s Clinic: Enhancing Our Connections as Faculty Members

fredmayoThere are many ways to deepen relationships with those you already know and broaden and appreciate the range of people you talk to and work with. This fall might just be the time to try them.

By Dr. Fred Mayo, CHE, CHT


Last month, we talked about helping students connect with ideas. This month, the focus will be on building or expanding our connections to colleagues, industry partners and other professionals. Since the professionals we know make a real difference in our personal and professional lives—not to mention what we can do in the classroom—the topic seems timely as semesters start again this fall.

Mayo’s Clinic: Enhancing Our Connections

mayo_july12In an era of social networking, having real conversations and deepening your connections with people takes skill and will. But the byproducts are new energy and excitement—and being heard.

By Dr. Fred Mayo, CHE, CHT


Last month, this column discussed helping students connect with ideas; this month we turn the focus to ourselves and discuss our connections with other persons—a fitting subject for your summer when you have a chance to slow down and reflect on what you do and why you do it. I hope this column encourages you to expand your reflections.

Meaning of Connection
Currently, when we think of being connected, we typically refer to the forms of social media and the ways we use them. It means we are proud of using Facebook, Twitter, YouTube, Foursquare and other programs. We also look for suggestions about how to maximize the benefits of being electronically connected since that means being up to date and technologically literate.