CAFÉ’s president, editor-in-chief of “Gold Medal Classroom,” reports on an important keynote presentation at the 11^th-annual Leadership Conference in Niagara Falls, N.Y., in June.

By Mary Petersen

Chef Christian De Vos (pictured), vice president of Food & Beverage and Guest Services for Delaware North Parks & Resorts based in Buffalo, N.Y., addressed attendees of the 2015 CAFÉ Leadership Conference at Niagara Falls Culinary Institute with a keynote presentation on June 20.

A bakery entrepreneur leaves nursing behind to enroll in an online pastry-certificate program, and the result is sweet.

Kim Washington is the perfect example of someone who has never given up on her dreams. She recently retired early from a decades-long career in nursing to pursue her passion of starting a bakery. Now with Escoffier Online International Culinary Academy’s pastry certificate under her belt, she feels more ready than ever to tackle whatever obstacles may lie ahead.

Exploding Desserts LLC opened in May 2015 in South Holland, Ill. So Escoffier Online sat down with Washington to talk about what it takes to open a business, her favorite pastries to make and the No. 1 ingredient she makes sure to put in all of her creations.

Escoffier Online: You have quite a bit of culinary/pastry schooling. Why did you want to attend Escoffier Online?
Kim Washington: I was intrigued by the history of Escoffier. His name and works are mentioned in many of my cookbooks and he’s quoted and fashioned after numerous times in the culinary world. Then I sought out to learn more about the online culinary school and was excited about what it offered and the fact that I could study on my own time.

Say a menu item doesn’t sell. Is it overpriced, poorly described, not satisfying to the customer or a combination of these? To understand the basics of restaurant-performance management systems, here are three key teachings that would be part of any 101-level course on the topic.

By Dave Bennett

In the restaurant business, competition is fierce and plenty. Owners use various types of operational strategies to stay ahead of the curve and keep profits streaming in. Measuring restaurant performance is a critical ongoing activity—to see how operations are going today, and to reveal opportunities to improve customer satisfaction and unit profitability in the future.

Strong restaurant performance-measurement systems require vast amounts of data. Your data tells you how things are going, and you, in turn, use that data to make decisions. For instance, let’s imagine that your data is telling you that customers aren’t ordering a certain menu item. Is it overpriced? How does it taste? How is it described on the menu? Armed with that knowledge, you can decide how to respond: Remove that item from the menu, which will also streamline your inventory; offer it as a limited-time offering with a new menu description; or lower its selling price to see if that boosts sales.

Naturally, educators must stress to their students the critical importance of proper knife skills. But, says this chef-consultant, the reality in the workplace doesn’t always match what we teach. (Don’t miss the YouTube video link.)

By John Reed, CEC, CCA

After addressing a group of culinary students at an ACF state competition, I sat back and thought about my words and the content.

In the skills portion of the competition, one of the four disciplines is “Knife Skills.” It requires a competitor chosen randomly from each team to perform this culinary skill. The competitors must dice an onion, cut julienne and chop some tomatoes, among other things. As judges, we critique the competitors on the accuracy of the cuts and compare them to a known standard.

One of the standards is a molded plastic form with the exact dimensions of the named cuts that are mounted to a board. I describe it as the original “3D APP.” You can look something up and then stick it back in your pocket. If you have ever been to culinary school or attended these competitions, you may have seen this guide or are at least familiar with the names of knife cuts that are common in a professional kitchen. In some cases, students spend hours fine-tuning their skills, such as lining up their little sticks of carrots in a row like little Napoleonic soldiers. A sight to see!

The deadline to submit your entry in the 7th-annual CAFÉ/Kendall College Green Award program is April 1.

By Christopher Koetke, CEC, CCE, HAAC

The Kendall College School of Culinary Arts and the Center for the Advancement of Foodservice Education (CAFÉ) are accepting applications for the 2015 CAFÉ/Kendall College Green Award.

Sustainability, once dubbed the “wave of the future” for the foodservice industry, is the reality today.

The CAFÉ/Kendall College Green Award, which since its inception has been sponsored by Kendall College, is the first national award to recognize high-school and professional culinary-arts and baking/pastry programs for their commitment to practicing ecological sustainability on campus and/or integrating innovative teaching of sustainability in the curriculum.

Kendall has dedicated itself to sustainability in its classrooms and operations since 2005, and even more gratifying than the value we’ve reaped on our own campus has been the privilege of sharing our knowledge with other educators and learning from them. That is the impetus behind the CAFÉ/Kendall College Green Award.